Diablo 3 accounts hacked
Well it was only a matter of time before the always online Diablo III (PC/Mac DVD) was compromised and today has seen that happen. Thousands of users have taken to the Diablo forums to report that when they logged in today that all the gold and gear their characters had is now gone. Blizzard has issued the below statement with the usual advice regarding using the authenticator methods to protect your account.
I am using the authenticator app for my iPad and so far nothings happened to me but I believe this is more down to me not joining any public games. According to many of the forum posts this is how they are being hacked, although I don’t know what evidence they have to back this up. It is possible there may be a vulnerability with public play but we will have to wait and see.
Official word from Blizzard:
“We’d like to take a moment to address the recent reports that suggested that Battle.net® and Diablo® III may have been compromised. Historically, the release of a new game — such a World of Warcraft® expansion — will result in an increase in reports of individual account compromises, and that’s exactly what we’re seeing now with Diablo III. We know how frustrating it can be to become the victim of account theft, and as always, we’re dedicated to doing everything we can to help our players keep their Battle.net accounts safe — and we appreciate everyone who’s doing their part to help protect their accounts as well. You can read about ways to help keep your account secure, along with some of the internal and external measures we have in place to help us achieve our security goals, at our account security website here: www.battle.net/security.
“We also wanted to reassure you that the Battle.netAuthenticator and Battle.net Mobile Authenticator (a free app for iPhone and Android devices) continue to be some of the most effective measures we offer to help players protect themselves against account compromises, and we encourage everyone to take advantage of them. In addition, we also recently introduced a new service called Battle.net SMS Protect™, which allows you to use your text-enabled cell phone to unlock a locked Battle.net account, recover your account name, approve a password reset, or remove a lost Authenticator. Optionally, you can set up the Battle.netSMS Protect system to send you a text message whenever important changes occur on your account.
“For more information on the Authenticator, visit http://us.battle.net/support/en/article/battle-net-authenticator-faq
“For more on the Battle.net Mobile Authenticator, visit http://us.battle.net/support/en/article/battle-net-mobile-authenticator-faq
“For more on Battle.net SMS Protect, visit http://us.battle.net/support/en/article/battlenet-sms-protect
“We also have other measures built into Battle.net to help protect players. Occasionally, when Battle.net detects unusual login activity that differs from your normal behavior – such as logging in from an unfamiliar location — we may prompt you for additional information (such as the answer to one of your security questions) and/or require you to perform a password reset through the Battle.net website. World of Warcraft players might be familiar with this security method already, and Diablo III players may begin to encounter it as well.
“As always, if you think you’ve been the victim of an account compromise, head to the “Help! I’ve Been Hacked!” tool at http://us.battle.net/en/security/help for assistance.”